Good Laboratory Practice (GLP)

Communication: MIS ensures that there is clear communication and understanding among lab members regarding protocols, results, and any deviations from SOPs are documented in the lab notebook and mentioned in the report.

Personnel Training: All the scientists/analysts are regularly trained and evaluated for the proper techniques, safety protocols, and GLP practices. MIS follows a training calendar to train the staff routinely to ensure the quality compliance of the test. Training is also provided when a new procedure or equipment is introduced in the lab. MIS documents all these training sessions and does regular evaluations to test the competency of the staff in performing their tasks.

Intralab comparison: MIS does regular intralab comparisons of the results of measurements to assess the consistency and reliability of its processes. IQUAS

Interlab comparison/Proficiency testing: MIS is also involved in interlab comparison and proficiency testing to assess the accuracy and reliability of the laboratory’s measurements by comparing its results with other accredited and reference laboratories. It helps us to identify potential biases and uncertainties in the laboratory’s methods and EQUIPMENT. EQUAS

Equipment Calibration and Maintenance: All the lab instruments are regularly checked and calibrated to ensure that they are functioning correctly for accurate measurements and reliable results. Information on equipment maintenance and calibration is documented and archived at regular intervals.

Environmental Controls: Environmental conditions such as temperature and humidity of different lab rooms are monitored and documented twice daily. Daily cleaning and mopping of different labs are done to prevent contamination and ensure reliable results.

Internal Quality Audits: Regular internal audits are conducted to assess the effectiveness of the quality management system and identify areas for improvement.

Ethics and Integrity: MIS adheres to the highest Scientific & ethical principles in all aspects of laboratory operations, including sample handling, reporting, and interactions with clients.

Corrective and Preventive Actions: MIS has SOPs for identifying, addressing, and documenting non-conformities and corrective & preventive actions. (Ref below)

Customer Satisfaction: MIS gives utmost priority to customer satisfaction. So, we collect feedback from our clients to monitor their satisfaction and identify opportunities for improvement.